物流政策

Algoink - Shipping Policy

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At Algoink, we are dedicated to delivering your custom artwork safely and efficiently. Since every piece is physically drawn by our plotters upon order, please allow time for both production and shipping.

1. Production Time

Unlike standard printing, our artwork is created using mechanical plotters.

  • Production Time: Please allow 3-5 business days for us to generate the code, set up the machine, and physically draw your artwork.

  • Orders are processed on business days (Monday - Friday).

2. Shipping Rates & Delivery Estimates

We use SF Express for all international shipments to ensure reliable tracking and faster delivery.

  • Free Shipping: We offer Free International Shipping via SF Express on all orders over $99 USD.

  • Standard Shipping: For orders under $99 USD, a flat shipping fee of **$[Insert Amount, e.g., 15]** will be applied at checkout.

Shipping Option Cost Estimated Delivery Time
Standard Shipping (SF Express) Calculated at checkout (Free over $99) 7 - 12 Business Days

Note: Delivery delays can occasionally occur due to customs processing or carrier volume.

3. Customs, Duties, and Taxes

Please be aware that Algoink is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • DDU (Delivered Duty Unpaid): We ship our packages DDU. This means you may be required to pay import duties, VAT, or other taxes once the package arrives in your destination country.

  • Please check with your local customs office for more information on potential charges before placing your order.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Packaging

To ensure your artwork arrives in pristine condition:

  • A3 and larger prints are carefully rolled and shipped in reinforced heavy-duty tubes.

  • A4 and smaller prints are shipped flat in rigid stay-flat mailers to prevent bending.